Terms and conditions

Welcome to Eada Footwear!

These terms and conditions outline the rules and regulations for the use of HK YIDA INDUSTRIAL LIMITED's Website, located at https://eadafootwear.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Eada Footwear if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Eada Footwear, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, HK YIDA INDUSTRIAL LIMITED and/or its licensors own the intellectual property rights for all material on Eada Footwear. All intellectual property rights are reserved. You may access this from Eada Footwear for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Copy or republish material from Eada Footwear
Sell, rent, or sub-license material from Eada Footwear
Reproduce, duplicate or copy material from Eada Footwear
Redistribute content from Eada Footwear

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. HK YIDA INDUSTRIAL LIMITED does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of HK YIDA INDUSTRIAL LIMITED, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, HK YIDA INDUSTRIAL LIMITED shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

HK YIDA INDUSTRIAL LIMITED reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant HK YIDA INDUSTRIAL LIMITED a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of HK YIDA INDUSTRIAL LIMITED; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to HK YIDA INDUSTRIAL LIMITED. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of HK YIDA INDUSTRIAL LIMITED's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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# Terms of Service for HK YIDA INDUSTRIAL LIMITED

## Legal Disclaimer

These Terms of Service are provided as a template and should be reviewed by a qualified attorney before use. This document may not be fully compliant with the laws in your jurisdiction.

## 1. Introduction

These Terms of Service ("Terms") govern your access to and use of the HK YIDA INDUSTRIAL LIMITED website, mobile applications, and online shopping services (collectively, the "Services"). These Terms constitute a legally binding agreement between you and HK YIDA INDUSTRIAL LIMITED ("we," "us," or "our"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

## 2. Definitions

"User," "you," and "your" refer to the individual or entity accessing or using our Services.

"Content" refers to any text, images, videos, audio, product listings, or other material that appears on or through our Services.

"Products" refers to the items offered for sale through our Services.

"Intellectual Property Rights" means all patent rights, copyright rights, moral rights, rights of publicity, trademark rights, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights.

## 3. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you may not access or use our Services.

## 4. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting a prominent notice on our Services or by sending you an email. Your continued use of our Services after any such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our Services.

## 5. Eligibility

To use our Services, you must be at least 18 years old or the age of legal majority in your jurisdiction, whichever is greater. By using our Services, you represent and warrant that you meet the eligibility requirements. If you are under the required age, you may use our Services only with the involvement and consent of a parent or guardian.

## 6. User Accounts

You may be required to create an account to access certain features of our Services, including making purchases. You are responsible for:

- Providing accurate, current, and complete information

- Maintaining the confidentiality of your password and account

- All activities that occur under your account

- Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms or if we believe your account may pose a risk to our Services or other users.

## 7. Product Information

We strive to provide accurate product descriptions, pricing, and availability information. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Product images are for illustrative purposes only and may differ from the actual product. We do not warrant that product descriptions, colors, information, or other content available through our Services are accurate, complete, reliable, current, or error-free.

## 8. Order Acceptance and Fulfillment

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or reject your order for any reason, including but not limited to unavailability of product, errors in pricing or product information, or problems identified by our fraud detection systems.

If we reject your order, we will attempt to notify you using the contact information provided during checkout. If you have already been charged for an order that was rejected, we will issue a refund.

## 9. Pricing and Payment

All prices displayed on our Services are in US DOLLARS and do not include taxes, shipping, or handling unless explicitly stated. Applicable taxes, shipping, and handling charges will be added to your order total and displayed during checkout.

All prices are subject to change without notice. We reserve the right to modify, suspend, or discontinue any product at any time without notice or liability.

By providing payment information, you represent and warrant that you have the legal right to use the payment method and that the information you supply is accurate and complete. You authorize us to charge your chosen payment method for the total amount of your order, including taxes, shipping, and handling. If your payment cannot be processed, we reserve the right to cancel your order.

## 10. Shipping and Delivery

We will make reasonable efforts to ship products within the estimated delivery timeframes indicated on our Services or at checkout. However, shipping times are estimates only and are not guaranteed. HK YIDA INDUSTRIAL LIMITED is not responsible for delays caused by shipping carriers, customs, or other factors outside our control.

Title and risk of loss for products pass to you upon our delivery to the carrier.

## 11. Returns and Refunds

Returns are accepted within 30 days of purchase, provided the product is in its original condition & packaging.

## 12. Product Reviews and User Content

By submitting product reviews or other content to our Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any media or distribution methods. This license authorizes us to make your content available to the rest of the world and to let others do the same.

You represent and warrant that you have all necessary rights to grant us this license and that your content does not violate any third-party rights or applicable laws.

We reserve the right to remove any user content at our discretion.

## 13. Prohibited Conduct

You agree not to:

- Violate any applicable law or regulation

- Infringe the rights of others, including intellectual property rights

- Harass, abuse, or harm another person

- Interfere with the proper functioning of our Services

- Attempt to breach any security or authentication measures

- Use our Services for any illegal or unauthorized purpose

- Access or attempt to access other users' accounts without authorization

- Post or transmit malicious code or other harmful computer code

- Scrape, crawl, or otherwise extract data from our Services without permission

- Impersonate others or misrepresent your affiliation with any person or entity

- Submit false or misleading information in product reviews

- Use any device, software, or routine that interferes with the proper working of our Services

- Engage in fraudulent activities or transactions

## 14. Intellectual Property

All content provided by HK YIDA INDUSTRIAL LIMITED, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of HK YIDA INDUSTRIAL LIMITED or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The compilation of all content on our Services is the exclusive property of HK YIDA INDUSTRIAL LIMITED and is protected by international copyright laws.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of HK YIDA INDUSTRIAL LIMITED.

## 15. DMCA Copyright Policy

We respect the intellectual property rights of others and expect our users to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from our Services infringe your copyright, you may request removal of those materials by submitting written notification to our copyright agent designated below:

[Copyright Agent Contact Information]

## 16. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and disclose information about you. By using our Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

## 17. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not owned or controlled by HK YIDA INDUSTRIAL LIMITED. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that HK YIDA INDUSTRIAL LIMITED shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

## 18. Disclaimer of Warranties

OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. HK YIDA INDUSTRIAL LIMITED DOES NOT WARRANT THAT OUR SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE, OR THAT THE PRODUCTS SOLD THROUGH OUR SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. HK YIDA INDUSTRIAL LIMITED DISCLAIMS ALL LIABILITY FOR ANY ERRORS, OMISSIONS, OR INACCURACIES IN THE CONTENT PROVIDED THROUGH OUR SERVICES.

## 19. Limitation of Liability

To the maximum extent permitted by law, shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

## 20. Indemnification

You agree to indemnify, defend, and hold harmless HK YIDA INDUSTRIAL LIMITED, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation of these Terms. HK YIDA INDUSTRIAL LIMITED reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with HK YIDA INDUSTRIAL LIMITED in asserting any available defenses.

## 21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where is headquartered.

## 22. Dispute Resolution

Any disputes arising from these Terms will be resolved through arbitration in accordance with the rules of the jurisdiction where is headquartered.

## 23. Entire Agreement

These Terms, including our Privacy Policy, constitute the entire agreement between you and HK YIDA INDUSTRIAL LIMITED regarding your use of our Services and supersede any prior agreements between you and HK YIDA INDUSTRIAL LIMITED relating to your use of our Services.

## 24. Waiver and Severability

The failure of HK YIDA INDUSTRIAL LIMITED to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

## 25. Assignment

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without the prior written consent of HK YIDA INDUSTRIAL LIMITED, but may be assigned by HK YIDA INDUSTRIAL LIMITED without restriction.

## 26. Termination

We reserve the right to refuse service to anyone at our sole discretion. We may terminate your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our Services will cease immediately.

## 27. Force Majeure

HK YIDA INDUSTRIAL LIMITED shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, or disease.

## 28. Contact Information

If you have any questions about these Terms, please contact us at [your contact information].

Last Updated: 2025-09-19

## Regulatory Compliance

### General Data Protection Regulation (GDPR) Compliance

The following provisions apply to users protected by European Union regulations:

## Data Collection Under GDPR

In compliance with the General Data Protection Regulation (GDPR), we collect and process your personal data only when we have a lawful basis to do so. This includes processing based on your consent, to fulfill a contract with you, to comply with a legal obligation, to protect your vital interests, to perform a task in the public interest, or for our legitimate interests where those don't override your fundamental rights and freedoms.

We collect only the minimum data necessary for the purposes specified in this policy. When we request your consent to process your data, you have the right to withdraw that consent at any time.

## Data Processing Under GDPR

We process personal data in accordance with the principles outlined in the GDPR:

- Lawfulness, fairness, and transparency: We process data lawfully, fairly, and in a transparent manner.

- Purpose limitation: We collect data for specified, explicit, and legitimate purposes and do not process it in a manner incompatible with those purposes.

- Data minimization: We limit data collection to what is necessary for the purposes for which it is processed.

- Accuracy: We take reasonable steps to ensure personal data is accurate and kept up to date.

- Storage limitation: We keep data in a form that permits identification only as long as necessary for the purposes of processing.

- Integrity and confidentiality: We process data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

We maintain records of our data processing activities and conduct data protection impact assessments where required by law.

## Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights with respect to your personal data:

- Right to access: You can request a copy of the personal data we hold about you.

- Right to rectification: You can request that we correct inaccurate or incomplete data about you.

- Right to erasure: You can request that we delete your personal data in certain circumstances.

- Right to restrict processing: You can request that we restrict the processing of your data in certain circumstances.

- Right to data portability: You can request to receive your data in a structured, commonly used, and machine-readable format.

- Right to object: You can object to our processing of your personal data in certain circumstances.

- Rights related to automated decision-making: You can request human intervention in automated decisions that significantly affect you.

To exercise these rights, please contact us at [CONTACT_INFORMATION]. We will respond to your request within 30 days.

## International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, such as:

- Transferring to countries deemed by the European Commission to provide adequate protection

- Using Standard Contractual Clauses approved by the European Commission

- Adopting Binding Corporate Rules for transfers within our corporate group

- Where applicable, relying on derogations for specific situations such as your explicit consent or the necessity to perform a contract with you

You have the right to obtain information about the safeguards we use to transfer your personal data outside the EEA by contacting us at [CONTACT_INFORMATION].

### California Consumer Privacy Act (CCPA) Compliance

The following provisions apply to users protected by California, United States regulations:

## Information Collection Notice for California Residents

Under the California Consumer Privacy Act (CCPA), we are required to inform California residents about the categories of personal information we collect and the purposes for which we use this information.

In the past 12 months, we have collected the following categories of personal information:

- Identifiers (such as name, email address, IP address)

- Commercial information (such as products purchased or considered)

- Internet or other electronic network activity (such as browsing history)

- Geolocation data

- Inferences drawn from other personal information

We use this information for the business and commercial purposes described in our Privacy Policy.

## California Privacy Rights

If you are a California resident, you have the following rights under the CCPA:

- Right to know: You can request information about the personal information we have collected about you and how we have used and disclosed it.

- Right to delete: You can request the deletion of your personal information, subject to certain exceptions.

- Right to opt-out: You can opt out of the sale of your personal information, if applicable.

- Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights, you can submit a verifiable consumer request by contacting us at [CONTACT_INFORMATION] or through the methods described in our Privacy Policy. You may make a request up to twice within a 12-month period. We will respond to your request within 45 days, with a possible extension of up to 45 additional days when reasonably necessary.

## California Do Not Sell My Personal Information

Under the CCPA, California residents have the right to opt-out of the sale of their personal information. [DOES/DOES NOT] sell personal information as defined by the CCPA.

[IF APPLICABLE: To opt out of the sale of your personal information, please visit our "Do Not Sell My Personal Information" page at [LINK] or contact us at [CONTACT_INFORMATION].]

## Financial Incentives Notice

[IF APPLICABLE: offers certain financial incentives in connection with the collection, retention, or sale of your personal information. These incentives include [DESCRIBE INCENTIVES]. The value of your data to us is related to the value you receive from our products and services, which depends on several factors including but not limited to [RELEVANT FACTORS].

You can opt in to financial incentives by [DESCRIBE OPT-IN PROCESS] and you have the right to withdraw at any time by [DESCRIBE OPT-OUT PROCESS].]

### Personal Information Protection and Electronic Documents Act (PIPEDA) Compliance

The following provisions apply to users protected by Canada regulations:

## Consent Under PIPEDA

In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), we obtain your consent when we collect, use, or disclose your personal information. The form of consent may vary depending on the circumstances and the type of information collected. Express consent is generally obtained when the information is likely to be considered sensitive, while implied consent may be appropriate when the information is less sensitive.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, please note that withdrawing your consent may affect our ability to provide you with certain products or services.

## Canadian Privacy Rights

Under PIPEDA, you have the right to:

- Access your personal information held by us

- Challenge the accuracy and completeness of your personal information

- Have your personal information amended where inaccurate or incomplete

- Withdraw your consent to the continued use and disclosure of your personal information

To exercise these rights, please contact our Privacy Officer at [CONTACT_INFORMATION]. We will respond to your request within 30 days, unless an extension is warranted.

## Cross-Border Data Transfers

Your personal information may be stored and processed in Canada or other countries where we or our service providers maintain facilities. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country.

When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We take steps to ensure that third parties involved in processing your data maintain appropriate data protection safeguards.

### Australian Privacy Principles (APPs) Compliance

The following provisions apply to users protected by Australia regulations:

## Australian Privacy Principles Compliance

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern how we collect, use, disclose, store, and provide access to your personal information. We are committed to:

- Being open and transparent about how we manage your personal information

- Only collecting personal information that is reasonably necessary for our functions or activities

- Notifying you about the collection of your personal information

- Only using or disclosing your personal information for the purpose for which it was collected, or for a related purpose you would reasonably expect

- Taking reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure

- Providing you with access to your personal information upon request

- Correcting inaccurate, out-of-date, incomplete, irrelevant, or misleading personal information

For more detailed information about how we handle your personal information, please refer to our Privacy Policy.

## Your Privacy Rights in Australia

Under the Privacy Act and the APPs, you have the right to:

- Request access to the personal information we hold about you

- Request correction of any personal information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading

- Make a complaint about a breach of the APPs

- Opt out of receiving direct marketing communications from us

- Request information about our privacy practices and handling of your personal information

To exercise these rights, please contact our Privacy Officer at [CONTACT_INFORMATION]. We will respond to your request within a reasonable timeframe (usually within 30 days).

## Disclosure to Overseas Recipients

We may disclose your personal information to overseas recipients, such as service providers or affiliated entities located outside Australia. When we do so, we take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to your personal information.

The countries where overseas recipients may be located include [LIST_COUNTRIES]. By providing your personal information, you consent to this disclosure.

If a third-party overseas recipient handles your personal information in a way that breaches the APPs, we may be accountable under the Privacy Act, and you may not be able to seek redress under the Privacy Act against the overseas recipient.

### Children's Online Privacy Protection Act (COPPA) Compliance

The following provisions apply to users protected by United States regulations:

## Children's Privacy

We comply with the requirements of the Children's Online Privacy Protection Act (COPPA) and other applicable laws. Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age.

If our Services are intended for use by children under 13, or if we have actual knowledge that we collect personal information from children under 13, we will obtain verifiable parental consent before collecting such information. We implement appropriate measures to ensure that we collect, use, and disclose such information in accordance with COPPA and other applicable laws.

## Parental Consent

If we knowingly collect personal information from children under 13, we will obtain verifiable parental consent before collecting, using, or disclosing such information. We may obtain parental consent through any of the methods approved by the Federal Trade Commission, which may include:

- A signed consent form returned to us by mail, fax, or electronic scan

- Requiring a parent to use a credit card, debit card, or other online payment system in connection with a transaction

- Having a parent call a toll-free telephone number or connect to trained personnel via video conference

- Verifying a parent's identity by checking a government-issued ID against databases of such information

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at [CONTACT_INFORMATION]. If we confirm that we have collected such information without verifiable parental consent, we will promptly delete the information from our records.

## Parents' Rights

If you are a parent or guardian of a child under 13 whose information has been submitted to us with your consent, you have the right to:

- Review the personal information we have collected from your child

- Refuse to allow further collection or use of your child's information

- Direct us to delete your child's personal information

To exercise these rights, please contact us at [CONTACT_INFORMATION]. We will respond to your request within a reasonable time and may require additional information to verify your identity as the child's parent or guardian.

### Canada's Anti-Spam Legislation (CASL) Compliance

The following provisions apply to users protected by Canada regulations:

## Consent for Electronic Communications

In compliance with Canada's Anti-Spam Legislation (CASL), we obtain appropriate consent before sending commercial electronic messages (CEMs) to electronic addresses. We may rely on either express or implied consent:

- Express consent means you have actively agreed to receive our communications, which remains valid until you withdraw it.

- Implied consent may arise from an existing business relationship, existing non-business relationship, conspicuous publication of your address, or voluntary disclosure of your address to us without indicating you do not wish to receive CEMs.

When requesting your express consent, we clearly identify the purpose for which consent is sought, provide our contact information, and inform you that you can withdraw your consent at any time.

## Unsubscribe Mechanism

Every commercial electronic message we send includes a clear and prominent unsubscribe mechanism that allows you to withdraw your consent to receive future messages. The unsubscribe mechanism:

- Is easy to use and at no cost to you

- Can be executed through the same electronic means by which the message was sent, or if that is not practicable, through another electronic means

- Specifies an electronic address or link to a webpage to which the unsubscribe request may be sent

When you unsubscribe, we will honor your request within 10 business days. We will not charge a fee, require you to provide personal information beyond your electronic address, or make you take any steps other than sending a reply email or visiting a single webpage to unsubscribe.

## CASL Compliance Statement

We are committed to compliance with Canada's Anti-Spam Legislation (CASL). This means we:

- Obtain appropriate consent before sending commercial electronic messages

- Clearly identify ourselves in all communications

- Provide our contact information in all communications

- Honor all unsubscribe requests promptly

- Do not alter transmission data without consent

- Do not install computer programs without consent

If you have questions about our CASL compliance practices or believe you have received a message from us that does not comply with CASL, please contact us at [CONTACT_INFORMATION].

## Additional Terms

## International Shipping and Customs

### Shipping Destinations

We ship to most countries worldwide, although certain restrictions may apply. We reserve the right to refuse shipment to certain countries or addresses at our discretion, including those subject to international sanctions or where fraud risk is elevated.

### Customs, Duties, and Taxes

For international orders, you are responsible for all customs duties, taxes, import fees, and any other charges that may be levied by agencies in the destination country. These fees are not included in the purchase price or shipping charges and are collected directly by the destination country's authorities. We cannot predict these costs, as customs policies and tax rates vary widely by country.

### Customs Documentation and Declarations

We declare all international shipments accurately and in compliance with all applicable laws and regulations. We will not declare merchandise at a lower value or as a gift to circumvent customs duties or taxes. Requesting such actions is a violation of these Terms and may result in order cancellation.

### Import Restrictions

Many countries have restrictions on certain types of products that can be imported. You are responsible for ensuring that the items you order can be lawfully imported to your destination country. We are not responsible for any items seized, returned, or destroyed by customs authorities due to import restrictions.

### Delivery Delays

International shipments may experience delays due to customs processing, local delivery conditions, or other factors outside our control. Estimated delivery timeframes for international orders are approximations only, and we cannot guarantee delivery within these timeframes. We are not responsible for delays, lost packages, or additional fees resulting from the customs clearance process.

### Tracking and Insurance

All international orders include tracking information to the extent supported by the destination country. For certain high-value shipments, we may include insurance at our discretion or offer it as an option during checkout. Insurance claims for lost or damaged shipments must be filed within [NUMBER] days of the estimated delivery date.

### Returns from International Locations

Returning products from international locations may incur additional shipping costs, which are your responsibility unless the return is due to our error. In certain cases, returned merchandise from international locations may be subject to return shipping duties or taxes, which will also be your responsibility.

## API Usage and Integration

### API License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Application Programming Interface ("API") for the purpose of developing, testing, and supporting your integration with our Services, and for facilitating your use of our Services.

### API Credentials and Security

To access our API, you may need to register for API credentials (such as API keys, tokens, or passwords). You agree to:

- Keep your API credentials secure and confidential

- Not share your API credentials with any third party without our prior written consent

- Implement reasonable security measures to protect your API credentials

- Notify us immediately of any breach or unauthorized use of your API credentials

You are responsible for all activities that occur under your API credentials.

### Usage Restrictions and Rate Limits

Your use of our API is subject to the following restrictions:

- API calls may be subject to rate limits (requests per minute, hour, or day)

- Usage may be capped at certain volumes based on your service tier

- Certain API functionality may require additional permissions or separate agreement

- You may not use the API in a manner that exceeds reasonable request volume or constitutes excessive or abusive usage

We reserve the right to enforce API rate limits, monitor API usage, and suspend or terminate API access for violations of these restrictions.

### API Changes and Deprecation

We may modify, update, or discontinue any aspect of our API at any time. For material changes to the API, we will make reasonable efforts to provide advance notice. We may offer version support according to our API Lifecycle Policy, but we are not required to support previous versions of the API indefinitely.

### Technical Documentation

We provide technical documentation for the use of our API. While we strive to keep documentation accurate and up-to-date, we do not warrant that the documentation will be error-free. Technical documentation is provided "as is" without warranty of any kind.

### Third-Party Applications

If you develop applications for third parties that integrate with our API, you agree to:

- Provide clear attribution identifying the use of our Service in your application

- Ensure your end users comply with these Terms

- Not misrepresent your relationship with us or suggest that we endorse your application

- Comply with all applicable laws and regulations, including data protection laws

### Monitoring and Analytics

We may monitor your use of the API for compliance with these Terms, security purposes, and to improve our Services. This monitoring may include the number of API calls, traffic patterns, and content of API requests and responses (consistent with our Privacy Policy).

## Accessibility

### Commitment to Accessibility

We are committed to making our Services accessible to all users, including those with disabilities. We strive to conform to WCAG 2.1 Level AA standards (Web Content Accessibility Guidelines) and applicable laws regarding accessibility.

### Accessibility Features

Our Services may include the following accessibility features:

- Text alternatives for non-text content

- Captions and other alternatives for multimedia

- Content that can be presented in different ways without losing information

- Functionality that is available from a keyboard

- Sufficient time for users to read and use content

- Content that does not cause seizures or physical reactions

- Ways to help users navigate and find content

- Text that is readable and understandable

- Content that appears and operates in predictable ways

- Input assistance to help users avoid and correct mistakes

- Compatibility with current and future user tools

### Third-Party Content

While we strive to ensure all content on our Services is accessible, we may not have control over all third-party content or applications that may be integrated into our Services. We cannot guarantee that such third-party content will meet all accessibility requirements.

### Feedback and Assistance

If you experience any difficulty accessing any part of our Services, or if you require assistance or have suggestions for improving accessibility, please contact us at [ACCESSIBILITY_CONTACT]. We welcome your feedback and are committed to continually improving the accessibility of our Services.

### Accessibility Statement

For more detailed information about our accessibility efforts, please refer to our Accessibility Statement at [ACCESSIBILITY_STATEMENT_URL].

## Dispute Resolution and Arbitration

### Informal Dispute Resolution

Before filing a claim against us, you agree to attempt to resolve the dispute informally by contacting us at [DISPUTE_CONTACT_EMAIL]. We will attempt to resolve the dispute by contacting you via email. If the dispute is not resolved within 30 days after submission, you or we may initiate formal proceedings.

### Agreement to Arbitrate

You and we agree to resolve any disputes between us through binding and final arbitration instead of through court proceedings. You acknowledge and agree that you are waiving the right to sue in court, have a jury trial, or participate in a class action.

This arbitration agreement is governed by the Federal Arbitration Act and shall survive the termination of these Terms. The arbitration will be conducted by [ARBITRATION_PROVIDER] under its then-current rules and procedures, including any supplementary procedures for consumer-related disputes.

### Exceptions to Arbitration

Notwithstanding the foregoing, the following shall not be subject to arbitration: (1) small claims court cases that qualify; (2) disputes related to intellectual property (like patents, trademarks, and copyright); (3) disputes related to or arising from allegations of theft, piracy, invasion of privacy, or unauthorized use; and (4) any claim for injunctive relief.

### Arbitration Procedures

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent: [COMPANY_ADDRESS]. The arbitration will be conducted in [ARBITRATION_LOCATION] unless you and we agree to conduct it elsewhere. If the value of your claim does not exceed $10,000, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the arbitration rules.

### Arbitration Fees

Payment of all filing, administration, and arbitrator fees will be governed by the arbitration provider's rules. If the arbitrator finds that your claim is non-frivolous, we will pay all filing, administration, and arbitrator fees associated with the arbitration, regardless of who initiated the proceeding.

### Class Action Waiver

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

### Opt-Out Procedure

You have the right to opt out of this arbitration agreement within 30 days of the date you first agreed to these Terms by sending a signed letter stating your decision to [OPT_OUT_ADDRESS]. If you opt out of this arbitration agreement, all other parts of these Terms will continue to apply to you.

### Severability

If any part of this arbitration agreement is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class or representative arbitration, this arbitration agreement shall be unenforceable in its entirety.

### Changes to Arbitration Agreement

Notwithstanding any provision in these Terms to the contrary, we agree that if we make any future change to this arbitration agreement (except a change to the notice address), you may reject any such change by sending us written notice within 30 days of the change.

## Intellectual Property Rights

### Our Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of [COMPANY_NAME] and its licensors. The Service is protected by copyright, trademark, and other laws of both the [COUNTRY] and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of [COMPANY_NAME].

### Your License to Use Our Content

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal or internal business purposes. This license does not include any resale or commercial use of the Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Service or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.

### Third-Party Intellectual Property

The Service may display content that belongs to third parties. You may not use this third-party content without the permission of these third parties, and your use of third-party content may be subject to additional terms and conditions. We are not responsible for examining or evaluating the content or accuracy of any third-party content, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

### Copyright Complaints

If you believe that any material available on or through the Service infringes upon your copyright, please notify us in accordance with our Copyright Policy, which is incorporated by reference into these Terms. We will respond to notices of alleged copyright infringement that comply with applicable law. We reserve the right to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity and to remove or disable access to any reference or link to material or activity that allegedly infringes any copyright.

### DMCA Compliance

If you are a copyright owner or an agent thereof and believe that any content on the Service infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing:

- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

- Identification of the copyrighted work claimed to have been infringed

- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material

- Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and an e-mail address

- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law

- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

Our designated Copyright Agent to receive notifications of claimed infringement is: [DMCA_AGENT_NAME], [DMCA_AGENT_ADDRESS], [DMCA_AGENT_EMAIL], [DMCA_AGENT_PHONE].